NWVRP Conference Update
The NWVRP Conference has been RESCHEDULED for April 19-21, 2021 in Seaside, Oregon!
MARK YOUR CALENDARS!
The NWVRP board has postponed and rescheduled the conference dates for April 2021 in Seaside, Oregon.
We are happy to announce that the same great Speaker line-up is able and eager to come in April!
All Conference fees and sponsorships will transfer to the new date.
Please do cancel your flights and rooms for the November 2-4, 2020 conference dates in Whistler, Canada.
We recognize the covid-19 global outbreak continues to cause concern and uncertainty, and we hope that all of our members, your families, your loved ones, and the people in your lives who you care about most, stay safe during this time.
Thank you very much for your patience and understanding.
Your NWVRP Executive Board of Directors
RESCHEDULED CONFERENCE BUT SAME GREAT LINEUP OF KEYNOTE SPEAKERS AND WORKSHOPS
There are No Refunds for NWVRP Dues, Sponsorships or Conference Registrations. Your contributions help us cover the cost of running the association, our events and are an investment in the work of the NWVRP.
Secure your room reservations with NWVRP Member Accommodations available from:
More info to come
~ DAVE MURRAY ~
The DeJulius Group - Customer Service Consultant
Opening Keynote Topic: A Customer Service Revolution!
A former client of The DiJulius Group, Dave Murray has been working with the X-Commandments to Providing a World-class Experience since the debut of “What’s The Secret” in 2008. Dave has 25 years of experience in Customer service, marketing, and sales, primarily in the sports and entertainment industry. His experience has varied from leading call centers and front-line team members, to working closely with key partners and stakeholders.
Dave has been personally trained on the X Commandments trademarked methodology by John DiJulius and uses this methodology regularly with The DiJulius Group’s consulting clients. As a Senior Customer Experience Consultant with The DiJulius Group, Dave leads clients in generating ideas, turning those ideas into systems, and then implementing and executing them enterprise wide. He is also an accomplished keynote speaker full of insight and wit; leaving audiences motivated, entertained and walking away with great content to implement immediately.
~ DOUG KENNEDY ~
Kennedy Training Network, Inc.
Keynote Topic: Are you Renting Units or Selling Vacation Experiences? How to Make Sure Your Vacation Rental Homes Do Not Become a Commodity
Workshops under the Customer Service Track :
- The Heart of Hospitality: 5 Pillars of Hospitality Excellence
- How to Convert Inquiries From Todays Pre-informed Callers
Workshop under the Growing Owners Track:
- How to Sign More Homeowners and Keep the Ones You Already Have
Doug Kennedy is president of the Kennedy Training Network Inc., the lodging and hospitality industry’s best source for hotel training programs and supportive services in topic areas of hotel sales, and hospitality & guest service excellence.
For three decades, Doug has been a fixture on the lodging and tourism conference speaking circuit, having been a speaker for over 100 hotel brand, management company and tourism association conferences. It is estimated that over 40,000 people have participated in more than 2,100 small group training workshops he has presented. Each month Doug conducts on-site training for an average of 6 clients, about half of which are vacation rental agencies.
~ AMY HINOTE ~
New this year! Pricing, Data & Revenue Mini Track co-sponsored by Amy Hinote/VRM Intel & NWVRP.
This track consists of 1 Keynote presentation and 6 workshops, which will help VRM's understand the fundamentals of revenue management, examine the tools that are available to them and how to use them.
Keynote Topic: Why Data Matters (Keynote & Panel)
Workshop: under the Growing Owners Track : Setting Owner's Expectations
Industry Panel: Where the Vacation Rental Industry is Headed
Amy is the founder and editor of VRM Intel which provides news and education for the rapidly expanding professionally managed vacation rental industry
More Info to Come Shortly!
PLATINUM + DATA SPONSORS